Delivery Info
Shipping
We ship worldwide via Royal Mail. Here's everything you need to know about delivery.
Processing Time
Every order is printed to order and dispatched within 48 hours on working days (Monday to Friday). Orders placed at the weekend or on a bank holiday are dispatched within 48 hours of the next working day.
UK Shipping
| Service | Estimated Delivery | Cost |
|---|---|---|
| Royal Mail 2nd Class | 3–5 business days | Free |
| Royal Mail 1st Class | 1–3 business days | Free |
| Royal Mail Tracked 24 | Next working day | Free |
| Collection from our Northampton studio10 Chatsworth Avenue, Northampton NN3 8JD | We'll let you know when it's ready | Free |
| Local delivery within 5 miles of Northampton | Delivered by us once printed | Free |
Free UK shipping is currently applied automatically at checkout, with no minimum order.
International Shipping
| Destination | Estimated Delivery | Cost |
|---|---|---|
| Europe | 5–10 business days | £5.99 |
| USA & Canada | 7–14 business days | £7.99 |
| Rest of World | 10–21 business days | £9.99 |
All international orders are shipped via Royal Mail International Standard or International Tracked. Customs duties and taxes may apply and are the responsibility of the buyer.
Order Tracking
Once your order has been dispatched, you'll receive an email with tracking information (where available). You can track your parcel directly on the Royal Mail website.
Lost or Delayed Parcels
If your order hasn't arrived within the estimated timeframe, please contact us at orders@customuvprints.co.uk and we'll investigate with Royal Mail on your behalf.